An unprecedented software glitch generated an incorrect payout for Jackpot Quickmix 2 on 11 November.
Corrective action has been taken to prevent a recurrence.
The payout should have been R3,694. TAB accountholder balances will be automatically adjusted, while affected retail customers are requested to lodge a claim in the normal way or contact TAB Customer Care on 0861 444 822. TAB apologises to customers for any inconvenience arising from the glitch.